Frequently asked questions
Expert answers
Some questions come up quite often – here you will find the answers to frequently asked questions. If your question is not listed or if you desire additional information
Clean water
My basement is flooded. What would be the right pump?
Our ProMax ClearDrain clean water pumps effortlessly remove clean water to a residual water level of 1 mm and solid particles up to a maximum grain size of 5 mm.
Are our OASE ProMax pumps resistant to salt water?
No, our ProMax pumps are not resistant to salt water.
How do I dry out my utility room?
Our ProMax ClearDrain clean water pumps effortlessly remove clean water to a residual water level of 1 mm.
How do I pump water out of my swimming pool?
Our OASE ProMax ClearDrain clean water pumps are suitable for this task. The ClearDrain 7-14, Mud 7-14, garden pumps (not Classic) are resistant to chlorinated water for brief use. The pumps should be rinsed out with clean water after use in chlorinated water.
Contaminated water
Tips & tricks
How do I lift the pump into or out of shaft or pit, and how do I carry it?
Never lower the pump into the shaft via the cable; always fasten a lowering rope on the handle. Otherwise cable and pump can be damaged. The pump can best be carried via the ergonomic handle.
What do I do if there are pressure losses and friction losses?
Use a larger hose diameter – ideally always use the largest hose diameter possible.
How do I clean my pump?
Please rinse off the pump after each use – our pumps are particularly durable and robust.
Can I use the pump continuously?
The OASE ProMax drainage pumps are not suitable for continuous use.
Can I use the pump for my pond?
The ProMax pumps are only suitable for brief pond use, e.g. for pumping a garden pond empty. For longer-term use please use a suitable garden pond pump from our water garden assortment.
Are the pumps resistant to chlorine?
Yes, for brief use the ProMax pumps are also suitable for chlorinated water. Thereafter rinse off the pump with clean water.
Are the pumps suitable for swimming pools?
Yes, you can use the ProMax pumps briefly, e.g. also for pumping swimming pools empty – thereafter always rinse them with clean water.